At Polygon Northwest, we do everything we can to make each step of the home buying (and owning) process easy for you. We call this process the Road to Wow, and every step is designed to ensure you come away from the experience delighted with your new Polygon home.
Here are a few of the milestones you can expect along your Road to Wow:
Visit A Sales Center & Take The First Step
The coffee's always on and the welcome mat is always out at our Polygon Sales Centers. Stop by for a casual look around or sit down to discuss colors, finishes and financing. Whatever your plan for the day, you'll find our staff knowledgeable, friendly and eager to help.
Home Orientation Tour
Shortly before closing, one of our Customer Care Managers will accompany you on a detailed walkthrough of your new home, ensuring that you understand how everything works, answering any questions, and seeing to it that your new home meets your (and our) high standards. Our standard building codes and inspections are one thing, but we'll be happy when you're confident that you would recommend us to your own friends and family.
Home Check-Ups — The Service After The Sale
Your comprehensive Polygon Triple Service Program ensures that you're as happy with your new home after the sale as you were before.
- 30-Day Follow-Up Visit
After you've been in your new home for a month, your Warranty Service Specialist will come by to answer any questions and take care of any minor cosmetic issues that may have occurred during move-in.
- One-, Two- And Three-Year Reviews
Your Warranty Service Specialist will visit once a year for the first three years to address any questions or concerns you may have.
- Years Four And Five
If you opt to extend your Triple Service Program through to year 5, you will get 2 more years of warranty service and yearly reviews.
We're Here To Help When You Need It
Polygon's exclusive Triple Service Program includes Concierge and 24/7 Emergency Service. Whether you need assistance programming the thermostat, finding a water shut-off valve or locating a repair provider, help is just a phone call or email away.
10-Year Structural Warranty
The peace of mind that comes from owning a Polygon home doesn't stop with the Triple Service Program. Every home also comes with a 10-year Structural Warranty so you can sleep easy knowing your home will be structurally sound for years to come.
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